BPMS2

International Workshop Series on Business Process Management and Social Software

The 11th Workshop on

Social and Human Aspects of Business Process Management (BPMS2’18)

Call for Papers

Deadline for workshop paper submissions: June 15th, 2018


Workshop: September 9-14, 2018

in conjunction with the BPM Conference, Sydney, Australia


The involvement of human aspects into Business Process Management takes place both on a social and individual level. Social software is a new paradigm that is spreading quickly in society, organizations and economics. Enterprises use social software to improve their business processes and create new business models. Social software is used both in internal and external business processes. Using social software, the communication with the customer is increasingly bi-directional. E.g. companies integrate customers into product development to capture ideas for new products and features. Social software also creates new possibilities to enhance internal business processes by improving the exchange of knowledge and information, to speed up decisions, etc.into Business Process Management takes place both on a social and individual level. Social software is a new paradigm that is spreading quickly in society, organizations and economics. Enterprises use social software to improve their business processes and create new business models. Social software is used both in internal and external business processes. Using social software, the communication with the customer is increasingly bi-directional. E.g. companies integrate customers into product development to capture ideas for new products and features. Social software also creates new possibilities to enhance internal business processes by improving the exchange of knowledge and information, to speed up decisions, etc.companies integrate customers into product development to capture ideas for new products and features. Social software also creates new possibilities to enhance internal business processes by improving the exchange of knowledge and information, to speed up decisions, etc.


In parallel to the fact that more and more enterprises are using business process management also the individual is involved in a multitude of business processes. This creates a number of new challenges. Individuals have to cope with multiple process contexts and thus have to administer data appropriately. Furthermore, individuals have to integrate the external business processes into their own work environment or even to couple several external business processes. Human aspects of business process management relate to the individual who creates a process model, to the communication among people, during and after the process execution, and to the social process of collaborative modelling. Human aspects also relate to the interaction / collaboration / coordination / cooperation that should be implemented in the business process or to specific human-related aspects of the business process itself and their representations in models.


Up to now, the interaction of social and human aspects with business processes has not been investigated in depth. Therefore, the objective of the workshop is to explore how social software interacts with business process management, how business process management has to change to comply with weak ties, social production, egalitarianism and mutual service, and how business processes may profit from these principles.


Program BPMS2 2018


9h00-10h30

Introduction

Selmin Nurcan and Rainer Schmidt

10 Years BPMS2

Selmin Nurcan and Rainer Schmidt

Social Technology Affordances for Business Process Improvement

Paul Mathiesen, Jason Watson and Wasana Bandara

Break

11h00-12h30

Social Business Process Management (SBPM) Critical Success Factors (CSF)

Shamsul Duha and Mohammad E. Rangiha

Enabling Co-Creation in Product Design Processes using 3D-Printing Processes

Michael Möhring, Rainer Schmidt, Barbara Keller, Jennifer Hamm, Sophie Scherzinger and Ann-Kristin Vorndran

Evaluation of WfMC Awards for Case Management: Features, Knowledge Workers, Systems

Johannes Tenschert and Richard Lenz

Break

14h00-15h30

Investigating the trade-off between the effectiveness and efficiency of process modeling

Jeroen Bolle and Jan Claes

The Repercussions of Business Process Modeling Notations on Mental Load and Mental Effort

Michael Zimoch, Rüdiger Pryss, Thomas Probst, Winfried Schlee and Manfred Reichert

10 More Years BPMS2