Program 2023

ACADEMIEGEBOUW

Introduction

Rainer Schmidt

Towards a Measurement Instrument for Assessing Capabilities  when Innovating Less-Structured Business Processes

Joklan Imelda, Camelia Goni and Amy van Looy

Integrating Social Media and Business Process Management: Exploring the Role of AI Agents and the Benefits for Agility

Mehran Majidian Eidgahi, Anne-Marie Barthe-Delanoë, Dominik Bork, Sina Namaki Araghi, Guillaume Mace-Ramete and Frédérick Bénaben

Design Principles for Using Business Process Management Systems

Sebastian Dunzer, Willi Tang, Nico Höchstädter, Sandra Zilker and Martin Matzner

Closing

Rainer Schmidt