Welcome to BPMS2 - International Workshop Series on Business Process Management and Social Software

The 9th Workshop on
Social and Human Aspects of 
Business Process Management
(BPMS2’16)

Deadline for workshop paper submissions: June 6th, 2016


September 19th, 2016

in conjunction with the BPM Conference, Rio di Janeiro, Brazil


The involvement of human aspects into Business Process Management takes place both on a social and individual level. Social software   is a new paradigm that is spreading quickly in society, organizations and economics. Enterprises use social software to improve their business processes and create new business models. Social software is used both in internal and external business processes. Using social software, the communication with the customer is increasingly bi-directional. E.g. companies integrate customers into product development to capture ideas for new products and features. Social software also creates new possibilities to enhance internal business processes by improving the exchange of knowledge and information, to speed up decisions, etc.into Business Process Management takes place both on a social and individual level. Social software   is a new paradigm that is spreading quickly in society, organizations and economics. Enterprises use social software to improve their business processes and create new business models. Social software is used both in internal and external business processes. Using social software, the communication with the customer is increasingly bi-directional. E.g. companies integrate customers into product development to capture ideas for new products and features. Social software also creates new possibilities to enhance internal business processes by improving the exchange of knowledge and information, to speed up decisions, etc.companies integrate customers into product development to capture ideas for new products and features. Social software also creates new possibilities to enhance internal business processes by improving the exchange of knowledge and information, to speed up decisions, etc.

In parallel to the fact that more and more enterprises are using business process management also the individual is involved in a multitude of business processes. This creates a number of new challenges. Individuals have to cope with multiple process contexts and thus have to administer data appropriately. Furthermore, individuals have to integrate the external business processes into their own work environment or even to couple several external business processes. Human aspects of business process management relate to the individual who creates a process model, to the communication among people, during and after the process execution, and to the social process of collaborative modelling. Human aspects also relate to the interaction / collaboration / coordination / cooperation that should be implemented in the business process or to specific human-related aspects of the business process itself and their representations in models.

Up to now, the interaction of social and human aspects with business processes has not been investigated in depth. Therefore, the objective of the workshop is to explore how social software interacts with business process management, how business process management has to change to comply with weak ties, social production, egalitarianism and mutual service, and how business processes may profit from these principles. 


[1] R. Schmidt and S. Nurcan, “BPM and Social Software,” BPM2008 Workshop Proceedings, Springer–LNCS, Springer, 2008.




Workshop Goals

The workshop has the goal to investigate the relationship of social software and business process management in three areas.

1. Social Business Process Management (SBPM)
2. Social Business: Social software supporting business processes
3. Human Aspects of Business Process Management


Agenda 2016

Workshop Session 1

14:00 - 15:30

 

 

 

Rainer Schmidt

Welcome and Introduction

 

Maryam Razavian, Oktay Turetken and Irene Vanderfeesten. 

When Cognitive Biases Lead to Business Process Management Issues information on submission

 

Rüdiger Weißbach, Kathrin Kirchner, Felix Reher and Robert Heinrich. 

Challenges in Business Processes Modeling – Is Agile BPM a solution?

Coffee Break 

15:30 16:00

 

 

Workshop Session 2

16:00 18:00

 

 

 

Jan Claes, Irene Vanderfeesten, Frederik Gailly, Paul Grefen and Geert Poels. 

Towards a structured process modeling method: Building the prescriptive modeling theory information on submission 

 

Nicolas Pflanzl, Tadeu Classe, Renata Araujo and Gottfried Vossen. 

Designing Serious Games for Citizen Engagement in Public Service Processes information on submission        

 

All   

Discussion on further themes & closing




 


Common Publications


The common effort of workshop participants created two papers: