Topics

1. Social Business Process Management (SBPM)

- Social information systems in the BPM lifecycle e.g. Design, Deployment, Operation, and Evaluation

- BPM methods and paradigms to cope with Social information systems

- Process mining as social mechanism

- Influence of weak ties, social production, egalitarianism and mutual service provisioning on BPM

- Trust and reputation in business processes management carried through Social information systems

- Influence of weak ties, social production, egalitarianism and mutual service provisioning in the design and management of business processes

- Integration of Social information systems with WFMS or other business process support systems?

- Conceptual modelling for knowledge intensive and social business processes

2. Social Business and Social Platforms: Social information systems supporting business processes

- New opportunities offered by Social information systems for the support of business processes

- Social platforms and their support for business processes and new business models

- Value (co-)creation in social business and social platforms

- Sociality requirements of business processes according to their nature (predictable/non predictable; production/collaborative/ad hoc)

- Use of Wikis, Blogs etc. to support business processes

- Reflections on Human-Human interactions and responsibility, in a virtual/digital
environment where everything becomes information : Social networks, social engineering, discernment, reflection vs. reflex, ethics, responsibility, citizenship.

- Fitting between types of Social information systems and phases of the BPM lifecycle

- New trends in business knowledge modelling leveraged by social production

3. Human Aspects of Business Process Management

- Concepts, technologies, and services to support individuals acting in business processes

- Digital Assistants such as Google, Siri, Alexa etc. in business process management and business processes

- Human aspects of business process management

- Human-centric business processes

- Human resource management in business processes (workloads, skills, preferences, affinities, context, mobility, etc …)